KA Beddings provides 10-year warranty on mattressesensuring you peace of mind. Please note that the warranty does not cover damages resulting from misuse, incorrect assembly, or lack of proper care.

KA Beddings orders placed on a business day before 4pm will be dispatched the next business day.

The approximate time from dispatch to delivery as as follows:

• NSW & ACT - 1 to 8 business days
• VIC - 3 to 10 business days
• QLD & TAS - 3 to 11 business days
• SA - 3 to 9 business days
• NT & WA - 4 to 15 business days

Please note: Times given are estimations only based on the average time from dispatch to delivery. Your tracking consignment will give you a more accurate ETA once dispatched.

Our mattresses come in different firmness levels (soft, medium, firm) designed for back, side, and stomach sleepers. Medium-firm is recommended for most body types, while lighter individuals may prefer softer models.

We use high-density foam and reinforced support structures to ensure long-lasting durability. Under normal use, the mattress will not sag easily, and all models come with long-term warranty coverage.

The mattress arrives compressed and usually takes up to 24 hours to fully expand. A slight new product smell may be present at first but is harmless and typically disappears within 1–2 days with ventilation.

Our mattresses are designed with breathable fabrics and cooling layers to improve airflow. This helps reduce heat retention and is especially suitable for hot and humid climates like Hong Kong summers.

We reinforce the mattress edges with stronger foam and support systems, so you won’t feel like you’re sinking when sitting or lying on the edge.

Mattresses are delivered vacuum-packed in a convenient box for easy transport. Simply unbox and allow time to expand before use—no additional installation is required.

All materials are certified by international safety standards such as OEKO-TEX and CertiPUR-US. They are free from harmful chemicals and suitable for sensitive skin and families with children.

We provide a 100-night sleep trial and a 10-year warranty. Returns are simple and straightforward, with free shipping on eligible returns within the trial period.

Different models are designed for various needs: side sleepers may prefer softer mattresses for shoulder comfort, while back and stomach sleepers often benefit from medium to firm support.

We recommend using a mattress protector, keeping it dry, rotating it periodically if applicable, and placing it on a proper bed frame or foundation to extend durability.